To initiate the Auto DJ feature, broadcasters should log in to their tools.zeno.fm account, go to the Auto DJ section, and then click on the "Get Started" button.

If the "Get Started" button isn't visible in your Auto DJ section, feel free to contact our support team through chat to request the option. This will grant you access to the "Get Started" feature.

Check Login Details: Ensure that your username and password are accurate. If you've forgotten your password, you can initiate a reset by chatting with our Support Team using the blue icon on tools.zeno.fm.

** (Please refrain from resetting the mount password) **

Browser Problems: Occasionally, your web browser may lead to issues. Consider switching to a different browser or clearing the cache and cookies in your current one. This often resolves the issue.

Internet Connection: Ensure that your internet connection is stable. If you're on a restricted network, consult your Network Administrator to ensure there are no restrictions to accessing our Zeno Automation Software.

Firewall and Security: Verify whether your server's firewall is preventing access to our Zeno Automation Software. Additionally, review any security rules that might be impacting accessibility.

The Scheduled Shows page displays what your station is scheduled to play or has already aired. By default, it shows content for the upcoming 3 hours

You can use this page to make last-minute changes to shows that are currently running.

If you've just installed our Zeno Automation software, you might not see any content visible yet.

To view content, click the calendar and clock icons above the table to adjust the date and time range.

Then, click the "Find Shows" button (it looks like a magnifying glass) to refresh and display the scheduled content.

Click on "Filter by Show".

Select the desired show name from the drop-down menu.

The left side displays the Start and End times, Duration, and Title of each content item.

On the right-hand side, you'll find details about the Creator, Album, Cue or Fade times, and the Mime type (file format) of the content.

The currently playing item stands out with a vibrant green background.

Shows lacking sufficient content to fill their allotted time are flagged with a red exclamation mark, along with the underbooking duration indicated in minutes and seconds. These rows are distinguished by a pink background.

For swift navigation to the currently playing item in a lengthy schedule, click the button featuring a right-pointing arrow (located to the right of the Trashcan icon).

If you want to cancel the current show entirely, click the red button to the right again. A pop-up window will ask for confirmation since this action can't be undone.

If you spot an exclamation mark icon in the second column of an item, it means that the item is no longer accessible. This might occur if a media file was once included in earlier shows but was subsequently deleted from the Zeno Automation software library. Items slated for upcoming shows cannot be removed from the library through the Zeno Automation interface.

If a show has too much content for its allotted time, you'll notice a brown row, and the excess content will fade out when the show ends. A red row indicates the content won't be played at all. The extra time is displayed in minutes and seconds at the bottom of the show.

To remove extra items from the end of an overbooked show, click the "scissors button" located at the top left of the table.

Alternatively, you can check the boxes next to items that haven't finished playing and click the Trashcan button (located to the right of the Scissors) to remove them from the schedule. Once you remove the item that's currently playing, the system will automatically move to the next item in the show to prevent dead air.

To quickly find and jump to the item that's currently playing in a long schedule, click the button with the end arrow icon (it points to the right), located to the right of the Trashcan.

If you wish to entirely cancel the current show, click the red button on the right once more. A confirmation pop-up will appear, as this action cannot be undone.

If you see an exclamation mark icon in the second column of an item, it means that the item is no longer available. This can happen if a media file was part of previous shows but was removed from the Zeno Automation software library later on. Items that are scheduled for future shows can't be removed from the library using the Zeno Automation interface.

Once you've found the items you want to play using the search tools, you can easily add them to your shows. Just drag and drop them from the library table on the left side of the page into the shows on the right. If the current show isn't playing anything at the moment, the new item will start playing right away. This feature is handy for live shows when you want to mix your station's output with other sources like microphones or phone calls before sending it to the transmitter or stream encoder.

You can select multiple items by using the "Select Menu" button just below the search bar. It allows you to choose items from the current page of search results or deselect them. Alternatively, use the checkboxes on the left side of the library table to pick specific items. To add all the selected items to a show, drag one of them into the show or click the "Add to selected show" button with a plus icon.

If you want to insert the selected items at a specific time within the show schedule, click one of the songs in the schedule table. Then, in the library table, click the "Add to selected show" button. This will put the library songs after the selected scheduled song.

To add a single item at the insertion point, double-click it in the library. No need to select or drag it first.

Right-clicking on a song in the schedule table shows a pop-up menu. You can use this menu to preview the entire show before it plays or remove the clicked item from the show.

We suggest using the credentials you find on your tools.zeno.fm account to set up your encoder. (sample image below)

Once this is completed, your Radio Automation Software will manage the connection automatically. There's no need for any manual intervention in your Zeno Automation software; it will handle it autonomously.

To add songs to your Zeno Automation software, just click "Upload" on the Radio Automation Software dashboard.

You can add any type of audio source to your playlist.

You can control the songs you can add to your playlist.

Broadcasters need to use “dashboard - webstream” to add their streaming URL on their Radio Automation Software.

You need to click “new” to add the name, stream URL, and default length.

(Please see image below)

Remember: If the stream is on HTTPS, just drop the "s" from https.

Once added, then click on the "calendar" to schedule the show.

Adaptive Playlists: They create playlists that change automatically based on rules. No need for manual changes.

Variety and Freshness: Keep your playlist diverse. Rules can include genres, eras, or artists while avoiding frequent repeats.

Scheduled and Consistent: Use Smart Blocks at specific times or during shows to stick to your schedule.

Filler Content: When there are gaps in live programming, Smart Blocks step in to keep your station running smoothly.

Less Manual Work: They reduce the manual effort needed to make playlists, great for stations with limited staff.

Data-Driven: Create playlists based on what listeners like. Highlight songs with positive feedback.

Advanced Scheduling: Set up rules based on popularity, tempo, mood, or even weather for tailored playlists.

Smooth Transitions: Smart Blocks make sure songs flow seamlessly for a pro-listening experience.

You can use rules or conditions to say which tracks it should pick. For instance, you could create one for songs of a specific genre, tempo, or mood.

Then, decide when and how to use these smart blocks in your station's schedule. You can say when they should play, like during certain times or days.

The Smart Blocks feature does not typically automatically add newly uploaded tracks to the current show playing.

Smart Blocks are designed to create dynamic playlists based on predefined rules and criteria, but they don't actively modify the playlist of a live show that's already in progress

Create a Playlist:

Schedule the Show:

Configure Show Details:

Select a Playlist:

Save the Show:

Review and Confirm:

Broadcast:

Create or Edit a Show:

Configure Show Details:

Select a Playlist:

Save or Schedule the Show:

Create a Playlist:

Schedule a Show for the First 12 Hours:

Configure Show Details for the First 12 Hours:

Select the Playlist:

Save or Schedule the Show:

Create a Second Show for Streaming:

Save or Schedule the Second Show:

Broadcast:

There is no Current Show scheduled in the same time slot

Create and Prepare the Playlist you would like to play on that show

Then in the future, if you would like to play a different playlist in the same time slot, just edit the show, go to the Autoloading Playlist select the new playlist from the dropdown, and save.

Show Duration: You're in control of how long each show lasts. They can't overlap, so one might need to be shorter or have a specific end time to fit the schedule.

Live vs. Automated Shows: Know the difference between live and automated shows. If you schedule a live show at the same time as an automated one, the live show goes first, and automation starts again when it's done.

Access the Scheduler:

Identify the Current Show:

Edit the Show:

Modify the Show Details:

Save Changes:

This means removing a whole scheduled show from your calendar.

Everything related to the show, including its name, description, playlists, and schedule, gets deleted.

This action is reserved for situations where you intend to permanently remove a scheduled show from your schedule.

This is about removing one occurrence of a recurring show from your calendar.

Shows can repeat (daily or weekly), and this action removes just one of those occurrences; not the whole series.

Other instances of the recurring show will keep airing as planned, but the one you delete won't play.

This helps when you want to change the schedule of a recurring show without affecting the entire series.

Create a Playlist:

Schedule a Show for 24/7: (check the image below)

Configure Show Details: (check the image below)

Select the Playlist: (check the image below)

Save the Show:

Unfortunately, all tracks from your Zeno Automation Software will not be retained when transitioning back to your previous Auto DJ setup.