Plans General Information
Plans FAQ
Do You Offer a Trial Period?
Yes, we offer a 7-day trial for our Starter Plan only. This trial allows you to explore our platform’s features and experience its benefits before committing to a paid subscription.Few readersWhat happens after my 7-day trial period ends?
Once the trial period ends, you’ll need to choose and subscribe to one of our paid plans to continue using Zeno’s services. If a subscription is not activated after the trial, the account will be suspended until a plan is selected. You can explore options on our Plans & Pricing page.Few readersCan I Customize My Plan?
Absolutely! We understand that every broadcaster has unique needs. If our standard plans don’t quite fit your requirements, we can tailor a Zeno plan just for you. Whether it’s adjusting the number of stations, features, or more, we’ll create a plan that works best for your station. Reach out to us at subscription@zenomedia.com to discuss your custom plan.Few readersDoes Zeno.FM offer free streaming?
As of January 2025, we no longer offer free streaming plans. However, we have a range of affordable options tailored to broadcasters at every level—from Starter to Premier.
If you’d like to discuss pricing or explore a custom plan that suits your needs, feel free to reach out to our team at support@zeno.fm — we’re happy to help!Few readersDo You Offer Discounts?
Yes, we do! We are pleased to offer a 40% discount to our nonprofit broadcasters. This discount provides significant savings on your next purchase. Let us know through our chat channels.Few readersWhich Payment Methods Can I Use?
We use Stripe as our payment processor, which is supported in over 46 countries, and we accept a variety of payment methods:
Cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, and China UnionPay.
Google Pay
Apple Pay
Amazon Pay
Link WalletFew readersCan I Downgrade/Upgrade My Plan Anytime?
Certainly! You can easily upgrade or downgrade your plan at any time through the Plans section on tools.zeno.fm.
To cancel a plan, go to tools.zeno.fm and log in to your account.
Under the "Plans" tab, click "Cancel" under your current plan.
In the new window, click "Cancel plan."
You'll receive a notification confirming the cancellation.Few readersHow Can I Remove Audio Ads from My Station?
To remove audio ads from your station, you must be subscribed to a paid Zeno Plan. Each plan allows a certain number of stations to be ad-free:
STARTER: 1 station
PRIME: 3 stations
PREMIER: 10 stations
If you'd like to make additional stations ad-free, we recommend upgrading your Zeno plan. By doing so, you’ll have the flexibility to designate more of your stations as ad-free.
As a Zeno Plans user you can opt for Ads Free for:
All Audio Ads in your station's streaFew readers